Revolution Slider Compatibility Issue

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apollosa

Revolution Slider Compatibility Issue

Hello,

We have purchased Mentor Theme to use it on a Drupal 7 installation. We would like to have your support on an issue that has come up regarding the slider functionality.

More specifically, we are facing a critical problem with the revolutionary slider.

On our staging system the slider works just fine. When we moved to the production server the slider stopped working and on the images placeholder we get the message:
"The slider is empty. To build a slide, navigate to Add Content > Slide Builder. If you would like to disable this block, please edit the Dawn homepage context."

Note additionally, that when under the view "Revolution Slider" we change the format from revolution slider to e.g. Slidehow, the images appear successfully.

We would really appreciate your support on this one as soon as possible.

Thank you in advance.

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